Customer Service Representative (Remote)
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the BrainCX with the position of Customer Service Representative (Remote) - BrainCX which was opened this.
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At BrainCX, we are pioneers in the EmTech Accelerator space, helping leading brands to navigate digital transformation. Minimum typing speed of 45 WPM....
At BrainCX, we are pioneers in the EmTech Accelerator space, helping leading brands to navigate digital transformation. By integrating Generative AI with Human Intelligence, we are redefining customer interaction. Our team is driven by innovation and the power of conversation, especially when it comes to cars.
Join our accelerated path to success in a role where your passion for the automotive world will be the driving force behind your work.
Position Overview:
Are you passionate about cars and adept at customer communication? BrainCX invites automotive enthusiasts to join us as Inbound/Outbound Appointment Setting Representatives. If you possess excellent English skills with a B1 grammar level and thrive in dynamic, noise-free environments, this opportunity is perfect for you.
Key Responsibilities:
- Connect with North American customers, discussing automotive interests and guiding them through vehicle options or maintenance scheduling.
- Navigate CRM and scheduling systems proficiently to enhance customer experiences.
- Deliver top-tier customer service to drive retention, revenue increase, and brand loyalty.
- Coordinate across teams to ensure prompt and accurate customer inquiry responses.
Qualifications:
- Proficiency in English with a B1 grammar level.
- Ability to multitask with scheduling and CRM systems.
- Minimum typing speed of 45 WPM.
Technical and Equipment Requirements:
- Stable fiber internet with backup.
- Stable power and 21" dual monitors preferred.
- CPU: At least i5 or AMD equivalent.
- RAM: 8 GB.
- Operating System: PC - Windows 10 or later.
- Internet: Stable ping (80 ms or less), 50 Mbps.
- Jabra noise-canceling microphone headset.
- Working webcam with decent video quality.
Work Location & Schedule:
- Work from home position.
- Night shifts, 7 PM - 6 AM, Philippines time.
- Availability required Monday through Sunday, with assigned shifts.
Compensation:
- Salary: ₱28,000 to ₱32,000 monthly + bonuses.
A Passion for the Automotive Industry:
- Genuine enthusiasm for the automotive industry.
- Enjoyment in discussing all aspects of automobiles with customers.
Information :
- Company : BrainCX
- Position : Customer Service Representative (Remote)
- Location : Remote in Manila
- Country : PH
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative (Remote) job info - BrainCX Remote in Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative (Remote) job info - BrainCX Remote in Manila in 10-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 10-05-2024
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