Computer Operations 2

What success looks like in this role:

• Assists in the set up, operation and monitoring of the control console of a mainframe or minicomputer for the processing of data and preparation of business/scientific reports, studies, and analysis under direct supervision of engineer or senior operator. • Follows established procedures performs the more routine and standard operations such as loading input and output materials including tapes, cards, discs, forms, etc. • Starts and monitors standard runs where documentation is readily available; observes control panels for malfunctions, errors or operator messages and responds accordingly. • Refers complex problems to more experienced operators or others. • Performs routine and repetitive tasks associated with data center production control activities. • Changes or adds PCs in racks and connecting cables. • Monitors and documents notifications and alarms detected in systems and following procedures to correct or escalate for action. • Interfaces with customers or with suppliers via phone and/or email to request or deliver status information on data status or on equipment status according to procedures. • Supports operation of outdoor equipment used by data center (e.g., communication satellite equipment). • Refers customer or potential customer inquiries to designated personnel in timely manner according to procedures.

You will be successful in this role if you have:

• Minimum 2 years experience in data center operations, computer repairs or services, or help desk support. • Requires basic knowledge of data processing fundamentals and equipment operation as normally acquired from completion of basic equipment training course/program. • Ability to work under limited supervision. • Ability to work shift work. • Associate degree in math, science, engineering, or computer, technical services, or related field experience in computer technical services, help desk, or operations, and high school diploma. • Knowledge of PC use, data entry, and executing written procedures or directions on computers interfaces, and connecting cables to IT devices. • Understanding of computers, problem ticketing, written procedures, and problem escalation. • Experience in delivering high caliber soft skills including interpersonal skills (e.g. courtesy, patience, and professionalism), customer service, and initiative.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .