• Home
  • Job
  • Service Design Manager (UX Writer)

Service Design Manager (UX Writer)

Globe Telecom, Inc. | Philippines | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Globe Telecom, Inc. with the position of Service Design Manager (UX Writer) - Globe Telecom, Inc. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Service Design Manager (UX Writer) - Globe Telecom, Inc. below matches your qualifications. Good Luck: D

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference,…...

Hamster Kombat
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Responsible for designing copy, whether seen by the user or generated by the system, is clear, concise, and jargon-free. They craft terms, labels and phrases to aid user comprehension and guide task orientation.
  • Facilitate conversations and bring people together across the business and service delivery teams to deliver people-centric experiences and services
  • Inspire Innovations to guide strategic service improvements using human-centered design principles, personas and customer journeys
  • CX Writing and Copywriting: Develop clear, concise, and persuasive copy for a wide range of customer-facing touchpoints including websites, mobile apps, emails, social media, chatbots, and more.
  • Serve as customer advocate: Enrich the business’ understanding of the customer through personas and customer journey.
  • Promote human-centered solutions: Help business teams translate business needs into design problems and develop solutions that meet customer expectations, actor requirements and business goals.
  • Facilitate design sessions: Equip teams to deliver customer-centric experiences by co-creation of empathy maps, customer journey, and service blueprint.
  • Provide experience design recommendations: Create and drive insight-driven and future-proof experiences to aid the management and working teams in making important decisions and milestones.
  • Drive scalable approach to design: Enable individuals and teams to innovate in transformative ways and put human-centric design at the forefront of developments.
  • Write clear, concise, and user-friendly text for products and services, both system and micro copy.
  • Apply appropriate toone, manner, grammar and composition for the target users.
  • Ensure proper labels, tags and messaging, including error handling.
  • Understand how users interact with text and to identify areas where the UX writing can be improved.
Experience
  • Strong background in CX writing and copy
  • Several years of experience in service design, user experience design, or a related field preferably in a service-oriented environment
  • Experience working with cross-functional teams, including designers, developers, product managers, and stakeholders
Skills
  • Experience design strategy, comms / journey mapping, CX copy writing, spiel creation, service blueprinting, prototyping, and user research
  • Understanding of human-centered design / design thinking principles and practices, and familiarity with prototyping tools
  • Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
  • Certifications in relevant areas such as service design, HCD, UX design are nice to haves
Ideal behavior as follows
  • Can drive change: should be empathetic— able to “walk a mile in the customer’s shoes”—and help drive organizational change for customers
  • Can facilitate conversations: should be able to bring people together across the business and service delivery teams to put the customer first when delivering experiences
  • Can inspire innovation: should be able to guide service creation or improvements thats beneficial to business, customers and our people
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Information :

  • Company : Globe Telecom, Inc.
  • Position : Service Design Manager (UX Writer)
  • Location : Philippines
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Service Design Manager (UX Writer) job info - Globe Telecom, Inc. Philippines above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Service Design Manager (UX Writer) job info - Globe Telecom, Inc. Philippines in 19-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@joboio.com

Post Date : 19-04-2024

Recomendations Jobs