Content and Proposals Manager

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards
What is your mission?

Review RFI and RFP documents and draft responses once the scope and requirements are established. Utilize a Proposal Management Plan to track RFP requirements and compliance.

Create proposals based on solutions strategies in documents, presentations, and website formats. Must ensure that the proposal response is compliant with the RFP/RFI requirements before being delivered to the client.

Coordinate with cross functional groups for data gathering and defining the Scope of Work.

Record and maintain data in CRM tools, meet or exceed targets and KPIs.

Share best practices, constructive feedback, and suggestions for continuous improvement in a debrief session whenever a proposal has been submitted/closed.

Create and store content in documents, presentations, and website formats and upload in the Global BD Library.

Ensures that the contents in the Global BD Library are all up-to-date and improved on a monthly/quarterly-basis.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?

Must have completed 2 years in college

With at least 2-3 years of working experience in the related field is ideal for this position.

Demonstrated hands-on experience on data mining, lead qualification, and contact verification.

Demonstrated hands-on experience in CRM tools and Microsoft office.

Showcases reliability and the ability to work in a high profile position with minimal supervision and management.

Ability to solve problems proactively with keen attention to detail.

Ability to handle multiple initiatives under pressure.

Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.