IMS Admin Assistant | ISO 9001 & 27001

JR-13159: IMS Admin Assistant | ISO 9001 & 27001 | Hybrid Set Up

Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia. Cloudstaff is not just another outsourcing provider - we are your true difference maker.

Future-proof your career with Cloudstaff and open the doorway to unlimited success. Join a family of like-minded individuals who value collaboration, respect, and a healthy work-life integration. Together, well create an atmosphere where you can thrive personally and professionally.

13 World-Class Offices Across the Globe
5,000+ Amazingly Talented Cloudstaffers
4.6 ★ Overall Feedback Rating on Glassdoor

Work Setup:
Work From Home/Office
Pampanga
Morning Shift

RESPONSIBILITIES

• Assist the CSCOMPLY business unit in the day-to-day management and maintenance of the Integrated Management System
• Support the documentation, audit, and implementation of IMS policies, procedures, and processes
• Assist in identifying areas for improvement within the IMS and contribute ideas for enhancing efficiency and effectiveness
• Provide administrative support for IMS-related meetings, training sessions, and activities
• Assist in monitoring and tracking IMS performance indicators and metrics
• Assist in responding to inquiries and requests related to the IMS from internal and external stakeholders
• Stay informed about changes in relevant standards, regulations, and best practices pertaining to quality and information security management
• Accurately document meeting minutes and track progress to ensure effective communication, accountability, and continuous improvement within the IMS

QUALIFICATIONS

• Bachelor’s degree in a relevant field
• Strong organizational skills with a keen attention to detail
• Excellent communication skills, both verbal and written
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Power Automate, Power BI)
• Ability to work effectively in a team environment and collaborate with colleagues at all levels of the organization
• Basic understanding of quality management systems (e.g., ISO 9001) and/or information security management systems (e.g., ISO/IEC 27001) is desirable but not required
• Willingness to learn and adapt to recent technologies and processes
• Ability to maintain confidentiality and handle sensitive information with discretion
• Previous experience in administrative support roles or familiarity with management systems is a plus but not mandatory

About Cloudstaff
Cloudstaff was established in 2005 by Australian internet pioneer, Mr. Lloyd Ernst. The company currently has over 4,000 employees headquartered in the Philippines with a leadership team that consists of both Western and Filipino executives. We help companies be more competitive through smarter outsourcing.

Why will you love working with Cloudstaff?
Cloudstaff is committed to building the #1 Workplace Everywhere, and this is what makes us unique in the outsourcing industry. We take the time to understand what our people need and what it takes to maintain a productive and happy work environment. Everything we do is aimed at providing our staff with a work culture that they can look forward to every single day. From staff engagement initiatives to meaningful perks, we ensure that we do the best we can and that we do it better every time. We take pride in our awesome workforce and we deliberately support their personal and professional development with our specialized training programs and mentoring. Being #1 is not about us, it’s all about our people, it’s all about you!

• Competitive Pay
• Company-Provided PC/Laptop Set-Up & Fiber Internet Connection
• HMO/Medical & Dental Insurance Coverage + 1 FREE Dependent (16th Day Upon Hire Date)
• Rice Subsidy
• Quarterly CS Perks (Groceries & Snacks)
• Work Travel Insurance
• Service Incentive Leaves
• Employee Share Units
• FREE Access to CS Academy Courses
• Ongoing Career Advancement Opportunities
• Social Clubs & Special Interest Groups

Unlock these exceptional Employee Benefits & Perks when you get hired in CLOUDSTAFF!

Job Type: Full-time