F&B Service Admin and Events Officer

F&B Service Admin and Events Officer

• Pamalican Island, Philippines
• F&B Operations
• 2533
• Amanpulo

Job Description

• The position is responsible in spearheading the planning and execution of events in the property and provide administrative support to the F&B Manager.
• Maintains a familiarity of all Aman properties as may be useful in selling, promoting and advising such to potential guests.
• Be familiar with the reservation process in the event that a reservation request may be responded to and ensure that requests are forwarded to the main reservations immediately.
• Have a working knowledge on the operations of the Reservations Department.
• Ensures that all policies and procedures of taking and accepting reservations are strictly followed.
• Liaises with clients on finalizing details and gives professional advice on set – ups and planning of events. Responsible for the dissemination of groups related information to other departments e.g. issues Banquet Event Orders (BEO), Group Overview and leads pre-event coordination meetings.
• Maintains close coordination with respective departments on organizers’ requirements and last minute event requirements.
• Be visible to organizers and clients during their event / group dates and monitors guest satisfaction.
• Oversees the operation of group events and works closely with various departments to ensure quality service is delivered to our clients at all times.
• Regularly reviews Master A/C postings to ensure postings are done correctly. Reviews billings with organizers regularly so as to eliminate adjustments needed on final invoice.
• Establish professional and healthy business relationship with clients by attending to inquiries in a timely and efficient manner.
• Maximizes up-sellingopportunities whenever possible.
• Regularly check and keep the budget and timelines at all times.
• Uphold the mission and vision of the company with every event.
• Look for vendors and and make selections based on creativity, quality, and cost.
• Assists the Sales Teamin the preparation of familiarization trips
• Assists the Sales Teamin event preparations
• Assists in media coverage/photo shoots
• Be a willing team worker at all times. Accepts and performs special assignments within or outside his Department as requested by his/her Immediate Head or the General Manager.
• Keeps abreast of all company policies and code of conduct by reading and understanding all guidelines issued pertaining to such matters; and performing such duties and functions as specified in the guidelines.

• Bachelor’s Degree from a reputable university and/or training, or an equivalent combination of education and experience to meet the required knowledge, skills and abilities
• Minimum two (2) years experience in Events or related field in a 5-star Resort/Hotel or Tourism related organizations.
• Last one (1) year of work experience should be in a supervisory capacity
• Adequate exposure in the tourism market place and maintains local connections and suppliers for banquet services, entertainment, etc
• Strong business orientation and good record of achieving targets